About this role
Overview Manages collection of delinquent customer accounts through calls, written communication, and follow‑ups. Maintains account records and supports reporting and system updates related to collections activities. Responsibilities Monitor and manage assigned AR portfolios, including account reviews, reconciliations, and adjustments. Ensure invoices remain within company credit terms and minimize delinquency. Conduct research, recommend solutions, and implement corrective actions for account resolution. Prepare and analyze reports on delinquent accounts for management review. Communicate with internal teams, external partners, and customers to follow up on outstanding balances. Qualifications Bachelor’s degree in business, accounting, finance, or related field (or equivalent experience). 1–3 years of experience in credit and collections, including analysis of credit reports and financial statements. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Bilingual (English/Spanish). Strong analytical, communication, multitasking, and attention‑to‑detail skills.