About this role
Overview Overview Supports transportation operations by coordinating shipments and managing carrier and customer requirements. Ensures efficient execution of transportation activities while meeting service and compliance standards. Responsibilities Communicate with shippers, consignees, vendors, and agents to manage shipments end‑to‑end. Track and monitor shipments, ensuring timely updates in the TMS and quality carrier performance. Perform order audits to ensure accuracy and timely data entry. Organize shipment documentation, delivery tracking, and notifications. Act as a primary customer point of contact and standardize communications. Ensure compliance with transportation laws, regulations, and industry standards. Qualifications High school diploma required; bachelor’s degree in business, transportation, or related field preferred. 1 year of experience in transportation, dispatching, customer service, or related area (scheduling/planning preferred). Proficiency in Microsoft Office (Excel, Word, Outlook); experience with TMS/Blue Yonder preferred. Bilingual (English/Spanish). Strong communication, organization, problem‑solving, and data handling skills with attention to detail.