About this role
Overview Who Are We? As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us. What You'll Do? Responsible for analyzing the overall business objectives of the organization and developing strategies to meet those objectives through business information systems, tools, and processes – under general direction. Responsibilities Key Responsibilities: Researches, defines, documents and translates business needs and objectives into system requirements that can be converted into applications, with a focus on meeting cost, quality and length of delivery standards. Performs quality control audits to ensure best practices and standards are utilized and makes recommendations for enhancements. Establishes relationships among key stakeholders and acts as a liaison during the design, management and implementation of business information system and process changes. Assists with creating and maintaining technical user guides used to facilitate the learning of business information systems and supporting processes. Partners with functional and strategic areas to establish and maintain a unified approach to implementing change. Manages smaller scale, non-complex analysis projects, under general direction. Qualifications Education & Credentials Bachelor’s degree in computer science, business, or a related field; or combination of post high school education and experience equal to four (4) years. Experience: 1 - 5 years of experience as a business partner developing and delivering solutions. Technical Skills: Proficient with Microsoft Office products, including Word, Outlook, Excel, and Sharepoint. Competencies: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships, both internal and external of the organization. Ability to document existing and new processes. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving skills. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to interface business applications with other systems. Ability to effectively manage projects that may vary in nature and scope. Knowledge of applicable computer software and operating systems. Knowledge of standard programming languages, concepts, practices, and procedures within the technology field. Knowledge of and the ability to understand integration needs and configure third party applications. Knowledge of and the ability to utilize tools, concepts, principles, and practices of data collection, analysis and testing. Work Arrangements: Hybrid What We Offer: We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards include: Competitive pay with recognition programs Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays Leave and family support: parental leave and sick leave Learning and growth: access to training and development for continuous skill development Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts At Crowley, we invest in you—your success, your health, and your future.