Hassan Ahmad

Dedicated Laundry Master with 12+ years of experience in cruise ship laundry operations, including luxury guest laundry, linen management, team leadership, and quality control. Proven ability to manage high-volume operations, optimize productivity, and maintain the highest service standards. Seeking to bring extensive cruise industry expertise and strong leadership skills to a professional yacht environment.

HASSAN AHMADLAUNDRY MASTER |

Phone: +919867675926 | +13214922082Email: syed.ishu09@gmail.comNationality: IndianCurrent Location: USA & CaribbeanValid Passport | CDC | Medical Certificate

PROFESSIONAL PROFILE

Dedicated Laundry Master with 12+ years of cruise, hospitality and industrial laundry experience. Extensive expertise in managing high-volume luxury linen operations, guest laundry services, uniform systems, inventory control, quality assurance and multicultural teams. Strong background in Royal Caribbean operations, vessel start-ups, production planning, safety compliance and operational excellence.

CORE COMPETENCIES

Luxury Guest Laundry, Fine Linen Care, Team Leadership, Crew Training, JENSEN Tunnel Systems, Inventory & Chemical Management, Production Planning, Quality Assurance, Cost Control, Preventive Maintenance, Safety Compliance, Guest Service Standards.

FLEET EXPERIENCE

Utopia of the Seas, Harmony of the Seas, Ovation of the Seas, Independence of the Seas.

KEY ACHIEVEMENTS

Managed laundry operations supporting approximately 2,800 guest cabins onboard Utopia of the Seas.

Led multicultural laundry teams across multiple production areas.

Reduced rewash percentages through quality assurance initiatives.

Optimized manpower deployment across tunnel washer, extractor, mangler and folder operations.

Supported vessel commissioning and startup operations for cruise brands.

PROFESSIONAL EXPERIENCE

Royal Caribbean Group | Laundry Master | Jan 2024 - Present

Manage housekeeping linen, F&B linen, uniforms, guest and crew laundry operations. Monitor KPIs, supervise teams, coordinate maintenance, and ensure compliance with company quality and safety standards.

The Apollo Group - Jalesh Cruises & Cordelia Cruises | Laundry Master | Feb 2019 - Sep 2023

Established laundry workflows, trained staff, controlled inventory and chemical systems, and supported successful vessel commissioning.

Central Industrial Laundry Saudi Arabia | Laundry Supervisor | Mar 2015 - Nov 2018

Supervised large-scale hotel laundry operations, workforce scheduling, production targets, and customer service requirements.

Pressto Dry Cleaning Qatar | Laundry Supervisor | Jan 2014 - Jan 2015

Managed daily dry-cleaning and laundry operations, staff training, garment care, and customer satisfaction.

CERTIFICATIONS

STCW Basic Safety Training, Crowd & Crisis Management, Security Duties, Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid, PSSR, Valid Medical Certificate.

TECHNICAL SKILLS

Tunnel Washers, Washer Extractors, Flatwork Ironers, Automatic Folders, Dry Cleaning Equipment, Garment Pressing Equipment, Microsoft Excel, Word, Outlook, Fidelio and Oracle.

LANGUAGES

English, Arabic, Hindi and Urdu.