About this role
Overview Role Overview Manages the efficient and cost-effective movement of cargo and transportation requirements. Handles logistics documentation and ensures processes are completed within established deadlines. Supports operations across multiple business units and segments. Responsibilities Manage complex domestic and international cargo movements in accordance with company policies. Verify shipment invoices against physical cargo and customer/regulatory requirements. Review rates and proposals and recommend modifications when necessary. Ensure compliance with applicable U.S. regulatory requirements. Maintain communication with customers regarding cargo and shipment status. Prepare, review, approve, and maintain import/export documentation. Determine cargo classifications based on tariff specifications when required. Interpret and apply appropriate rates to bills of lading accurately and on time. Serve as a lead and provide technical and operational training to Logistics Specialists and Coordinators. Qualifications 5+ years of general office and transportation/logistics experience. Knowledge of ocean and air documentation, customs forms, and applicable regulations. Associate degree in Business or a related field, or an equivalent combination of post-high-school education and job-related training. Knowledge of import forwarding and customs brokerage in domestic and/or international environments. English/Spanish bilingual skills may be required. Proficiency in Microsoft Excel, Outlook, and Word . Strong written and verbal communication and customer service skills. Strong organization, prioritization, multitasking, and deadline-management abilities. Ability to analyze complex problems, evaluate options, and implement solutions. Detail-oriented with strong data gathering, interpretation, and reporting skills. Ability to manage projects and work effectively within a team. Ability to mentor, coach, train, and provide guidance to employees