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Specialty Restaurant Manager | Carnival Cruise Line| Worldwide
Maritime TransportFull-time
WorldwidePosted 12d ago
About this role
Rank: Restaurant Manager · Vessel: Passenger - Cruise, Passenger - Ferry, Passenger - Ocean Cruise, Passenger – High Speed Ferry
Specialty Restaurant Manager job opportunity with Carnival Cruise Line.
OSM Thome Recruitment is looking for experienced Specialty Restaurant Manager.
Position Overview:
- To be responsible for the overall running of a Specialty Restaurant.
- To oversee the Food and Beverage service activities in the Restaurant and to ensure the guest's satisfaction during dinner.
- To be responsible for the overall running of a Specialty Restaurant.
- To oversee the Food and Beverage service activities in the RestauraThe ensure the correct mise-en-place and set-up of the restaurant before service begins.
- To check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean.
- To check that the right ambiance is created by adjusting the lighting and music to the appropriate levels.
- To check with every table whether the food and service was to their satisfaction and take necessary action if needed.
- To communicate effectively and timely with all members of the team regarding procedural changes and upcoming events.
- To enforce employee discipline in a fair impartial manner where needed.
- To ensure all paperwork is submitted in a timely manner.
- To ensure all USPH Regulations are followed and maintained.
- To ensure correct and timely check-in of employees before service commences.
- To ensure fair scheduling and station assignment.
- To ensure that all accidents/incidents are reported immediately.
- To ensure that all inventories are accurate and submitted in a timely manner.
- To ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly attired as per company standards.
- To ensure that all Servers place the food and beverage orders correctly for the galley.
- To ensure that all side stations are clean and tidy and have been set up correctly.
- To ensure that all special requests made by guests are accommodated as far as is possible.
- To ensure that all tables have been serviced by Servers for food and bar orders.
- To ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained.
- To ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations.
- To greet and seat all guests as they enter the Restaurant.
- To have a thorough knowledge of the reservation procedures.
- To liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables.
- To make evaluations for all servers.
- To monitor areas in the restaurant during service ensuring safe working practices are carried out.
- To open the Restaurant for service on time.
- To perform other tasks related to Restaurant service operations that may be assigned by the management.
- To perform the necessary administrative tasks.
- To present and serve occasion cakes.
- To provide proper and effective training to the servers.
- International restaurant/hotel management certification.
- Must have at least 3+ years of operating - Cruise/hotel/hospitality, fine dining experience, is required.
- Must have experience in leading and training a team small team.
- Must be detail-oriented with an eye for guest experience and guest satisfaction. Strong organizational skills, effective communicator, both written and verbal.
- Ability to communicate effectively with guests and onboard teams.
- Covid 19 Certificate.
- Health certificate.
- English language proficiency.
- Health certificate.
- US Visa C1/D is preferred however not required at the time of application (the transit and crewmember VISA must be obtained before start date).
How to apply for the job:
- Register your profile with OSM Thome Recruitment tool on https://jobs.osmthome.com/jobs
- Upload your English CV to OSM Thome. Please note that your CV must show experience, such as: companies, ship names, ranks, type of ship, joining dates and sign-off dates.
- Please have your certificate, diploma and course documentation ready as you will be required to upload these during the application process.
- OSM Thome Recruitment will share your information with Carnival Cruise Line which will handle the recruitment process.
Choose FUN, and join the Carnival Crew!