Marina Manager

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

 

The Marina Manager is responsible for working with the General Manager to oversee the daily marina operations including but not limited to the general operation of the docks, communication with Members and maintaining a safe and clean environment throughout the harbor and marina facilities.  The Marina Manager will be in charge of leading day-to-day operations and management of the business in the absence of the General Manager

 

Essential Duties and Responsibilities

• Oversees the management of berthing, mooring, storage and servicing of boats within the marina
• Oversee transient activity in slips and reservations
• Responsible for daily operations of yard activity and marina docks in all seasons
• Daily inspection of marina machinery and schedule regular maintenance to provide a clean and safe facility
• Comply with state fuel facility requirements, including tank and line testing, proper operator certification, and maintenance records
• Manage, train, schedule and supervise yard teammates while leading by example and upholding Safe Harbor standards
• Safely operate Marina owned marine and land vehicles
• Operate machinery including Travelift, hydraulic trailer, Neptunes, forklift, power washer, and other marina equipment
• Coordinate regular machine maintenance and ensure machinery is in safe working condition
• Haul out and launch boats. Offload trailers
• Arrange and move boats in and out of buildings for winter storage including blocking and using jackstands
• Provide exceptional customer service and hospitality for incoming boats and new and existing Members
• Assist with and attend Marina events including the annual boat show
• Maintain positive relationships with tenants, contractors, and local authorities
• Ensures that teammates, Members and guests observe all marina rules and regulations
• Availability to work overtime when required
• Ability to work some weekends and holidays
• Assist Fuel Dock Staff as needed to fuel equipment and boats
• Assist with team development and support a positive team environment
• Assist as needed with Facilities Manager
• Use marina programs include Kronos, Dockwa, Excel and Word
• Any other tasks as assigned by General Manager as needed

 

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

 

Technical and Physical Requirements

• High school diploma or equivalent required
• 4-6 years’ marina experience preferred
• Heavy forklift experience and certification required
• Must possess a valid drivers' license
• Buffing and waxing boats is a plus
• Ability to ascend and descend a ladder
• Ability to work in all weather conditions
• Ability to work in confined spaces
• Ability to work safely around the water
• Must be able to swim
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Ability to drive boats preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred
• Any skills considered standard that a Marina Manager should possess

 

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
• Follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Provides responsive service to our teammates and members
• Continuously puts forth the extra effort to accomplish duties
• Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
• Works to build high performing teams while taking an interest in teammates’ professional development
• Organize, plan and manage teammates and processes efficiently
• Unfailing commitment to continuous learning and growth
• Acts with integrity and is open to feedback from all teammates
• Willingly coaches teammates through change and leads all situations with positivity

 

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Additional disclosures available at https://shmarinas.com/hr-disclosures/.