Malibu TN Customer Service Shipping Clerk

Summary: 

The team lead shall have all the same duties as a Shipping Clerk, which is responsible for receiving inventory and managing / shipping part orders. A Shipping Clerk is also responsible for receiving warranty returned parts (and claim) and ensuring they are inspected and routed to appropriate personnel (for testing, if required) and Customer Service (for claim processing). The primary role include all activities of a shipping clerk and to act as a next level team support role as a team lead. This includes supporting the day-to-day activities, providing training and leadership, and fill in for department staff or supervisor as needed.

Essential Duties and Responsibilities:

• Prints and organizes picking tickets for picker(s).
• Verifies and keeps records outgoing shipments and prepares items for shipment.
• Verifies the appropriate warehouse location.
• Monitors and reviews Back Orders for availability and timely shipment of orders.
• Maintains inventory of shipping materials and supplies.
• Ensures the shipping center has the proper tools to ship hazardous materials safely.
• Organizes and meets daily shipping demand requirements.
• Maintains and archives shipping records daily.
• Reports and enters inventory variances or adjustments.
• Oversees general housekeeping & cleanliness of shipping center to meet 5S standards.
• Notifies assembly departments of sales orders that require manufacturing.
• Enters and records site intercompany material and inventory transfers.
• Process SOP returns.
• Issues and mails UPS call tags.
• Responsible to record all outbound BOL documents and ensure correct NMFC number are used.
• Examines outgoing shipments to ensure shipments meet specifications.
• Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.

• Inventory stock counts.

• Compares identifying information as well as counts, weights, or measures items of outgoing shipments to verify information against bills of lading, invoices, orders, and/or other records.
• To fill in for staff that may be out of the office and assist with their training as needed.
• Conduct team meetings as needed and manage cycle count reports.
• Prepare team and warehouse for physical inventories.
• Generate reports as required and assist with backorder management.
• Other duties as assigned.

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