IT -End User Support

Senior IT Endpoint & Mobile Device Administrator

Jerry Pittman is hiring a Senior IT Endpoint & Mobile Device Administrator in Pascagoula, Mississippi. This onsite position requires U.S. citizenship or permanent residency.

• Location: Pascagoula, MS — onsite

• Duration: Initially one year

• Pay: $39.00–$43.00 per hour, depending on experience

• Start Date: As soon as possible

About the Role

Support and manage enterprise Windows endpoints and iOS mobile devices in a secure, regulated environment. This role combines hands-on technical administration with oversight of multiple managed service providers, ensuring reliable service delivery, timely issue resolution, and compliance with cybersecurity requirements.

The ideal candidate has extensive Windows and mobile device management experience, strong troubleshooting skills, and a background supporting federal, defense, or other regulated IT environments.

Key Responsibilities

• Configure, image, patch, secure, and troubleshoot Windows endpoints; support equipment procurement and lifecycle management.

• Administer iOS devices through enterprise mobile device management platforms, including secure enrollment, policy enforcement, and application management.

• Coordinate multiple managed service providers, monitor service-level agreements, and oversee escalations and corrective actions.

• Maintain endpoint management tools, including Microsoft Intune, Active Directory, Group Policy, identity services, and device encryption.

• Support CMMC Level 2 practices, Zero Trust principles, DISA STIGs, and applicable DoD/NIST cybersecurity requirements.

• Track vulnerabilities and remediation deadlines while maintaining audit-ready documentation.

• Maintain accurate asset inventories, standard operating procedures, workflows, and compliance records.

• Collaborate with cybersecurity, infrastructure, networking, and business teams to support secure end-user operations.

• Improve endpoint deployment, automation, device lifecycle processes, and service delivery.

• Lead resolution of complex incidents across internal teams and external providers, including root cause analysis and long-term fixes.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• At least five years of hands-on experience supporting and managing enterprise Windows endpoints.

• At least five years of experience administering iOS devices through enterprise MDM/EMM platforms, such as Microsoft Intune, MobileIron, or Workspace ONE.

• Experience overseeing multiple managed service providers and ensuring compliance with service-level agreements and security requirements.

• Relevant industry certifications, such as CompTIA Security+, CySA+, CASP+, Microsoft 365/Intune certifications, or Apple ACSP/ACMT.

• Experience implementing or supporting CMMC Level 2 or Level 3 technical practices in an operational IT environment.

• Familiarity with DISA STIGs, NIST SP 800-171, and Zero Trust architecture.

• Experience with enterprise endpoint management platforms such as Microsoft Intune, JAMF, or Workspace ONE.

• Knowledge of automated deployment, scripting, or configuration management using PowerShell, Bash, or similar tools.

• Experience supporting federal contracting, DoD programs, or other secure, regulated environments.

• Experience with Azure AD/Microsoft Entra ID, Active Directory, Group Policy, and endpoint security tools.

• Demonstrated ability to lead projects involving technical teams and external service providers.

• Ability to prepare accurate technical documentation, compliance evidence, and procedures for audits and assessments.

• Strong analytical, troubleshooting, and communication skills.

Apply

Email your resume to recruiter@jerrypittman.com with “Senior IT Endpoint & Mobile Device Administrator” in the subject line.