About this role
Overview Who Are We? We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories. By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and the planet with our core values of Integrity, Sustainability and Drive guiding everything we do. To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us. Work Arrangement: Hybrid What You'll Do: Responsible for the day-to-day crewing and personnel administration of assigned vessels, including crew planning, qualification verification, travel coordination, mariner communication, and accurate maintenance of personnel records. The role supports safe, timely, compliant, and cost-effective vessel operations by executing established crewing processes and escalating risks or exceptions requiring additional review. Responsibilities Key Responsibilities: Manage routine crewing activities for assigned vessels in accordance with company procedures, collective bargaining agreements, customer requirements, and applicable regulatory standards. Verify that mariner credentials, medical documentation, training, drug-testing requirements, and other position qualifications are valid and current before assignment. Develop and maintain crew rotation plans based on vessel schedules, mariner availability, qualifications, training needs, and operational requirements. Coordinate cost-effective travel for joining and departing mariners and communicate assignment details to mariners, vessel leadership, unions, and internal stakeholders. Maintain complete and accurate personnel, assignment, travel, and qualification records in applicable systems; identify discrepancies, expirations, or missing documentation and take timely corrective action. Support mariner development by identifying training needs and communicating upcoming qualification or readiness- requirements. Interact with union hiring halls and assist with dispatch, payroll, grievance, unemployment, audit, and reporting activities as assigned. Participate in departmental training, process standardization, data-quality reviews, and continuous-improvement initiatives. After demonstrating proficiency, provide limited backup support for other vessel assignments during vacations, short-term absences, or periods of increased operational demand. Qualifications Education & Credentials: High School diploma or equivalent with 0-1 years of experience in marine crewing operations or Associate/Bachelor's degree. Experience: 0-1 years of experience in marine crewing operations or equivalent. Technical Skills: Proficient in Microsoft Office products, including Excel, Outlook and Word in addition to programs such as Filenet, NS5, Anderson-Kelly web portal, SIU, AMO and USCG web portals. Other: Must be available/on call after hours for emergency crew requests. Ability to travel as necessary. Competencies: Ability to demonstrate excellent communication skills. Ability to apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Ability to effectively manage projects that may vary in nature and scope. What We Offer: We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards include: Competitive pay with recognition programs Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays Leave and family support: parental leave and sick leave Learning and growth: access to training and development for continuous skill development Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts At Crowley, we invest in you—your success, your health, and your future. #LI-Hybrid